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Get Help

Support

Questions about a Ghostlight product, a prompt pack, or a custom build enquiry. Send a message — the studio reviews everything.

Ko-fi Services

Support & Service Packages

One-time and ongoing support for builders running a Ghostlight companion. Purchased through Ko-fi. Custom builds are quoted separately — see Custom Builds.

7-Day Support

€15

A week of light support for setup questions, clarification, and minor guidance on your Ghostlight build.

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30-Day Support

€35

A month of light support for builders who want a longer window of help while getting their companion settled.

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Monthly Care

€25/month

Ongoing light-touch care for questions and minor guidance, billed monthly. Cancel any time.

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Priority Build

€35

Move your build or service request up the queue for faster scheduling.

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Rush Build

€75

Expedited turnaround when you need your build completed on a tighter timeline.

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Emergency Fix

€30

A focused fix for a specific problem on a delivered Ghostlight build.

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Second Life Presence+ Add-on

€75

A presence add-on that extends your companion into Second Life.

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Support does not include hosting fees, API credits, Railway costs, third-party subscriptions, or ongoing maintenance unless purchased separately.

Email

Need help with a Ghostlight product, prompt pack, or custom build enquiry?

Email is the primary support channel. Describe what you are working with, what is happening, and what you have already tried. The clearer the message, the faster the reply.

hello@sirenstudios.tech Send a Message

Response times vary depending on current workload, custom build schedules, and support queue volume. Your message will be reviewed as soon as possible.

Other ways to stay connected

Patreon

Dev updates, resources, early access materials, and community posts for Patreon supporters.

Ko-Fi Shop

Browse and purchase Ghostlight resources, prompt packs, and digital products.

YouTube

Setup walkthroughs, build demos, and studio content from Sirenwave Studios.

sirenstudios.tech

The full studio home — products, resources, freebies, and build notes all in one place.